Each PREMBOT purchased from an authorized reseller has a 12 month warranty from the date of purchase, and our warranty covers all quality or manufacture related issues. It may be necessary for products to be send for testing to uncover any problem.

PREMBOT products are sold through official resellers. Any warranty or return should be handled through the company the device was purchased from. If you have any questions regarding this please contact the reseller where you PREMBOT device was bought.

Please, read this Warranty policies! It is very important! 

1.According to the official agreement, all after-sale support must be provided by the web-store where the Customer purchased the device. 
2.We respect our retailers Warranty Policy. If there is a dispute problem, the policies of the web-store will prevail over the policies of the manufacturer. 
3.All PREMBOT devices has 1 years of warranty, unless the Warranty Policy of the retailer say otherwise. 
4.In the event of disputes between the vendor and the customer, PREMBOT can serve as referee between them. This rules only apply to the Authorized dealers.
5.Authorized dealers - retailers who Immersed official permission to sell PREMBOT devices. Such vendors usually listed in the Buy section of our official web-site.
6.PREMBOT is not responsible for any promotions that the retailers running, unless it is promotion campaign, running by PREMBOT and certain retailer. That usually will be mention on PREMBOT ‘s official web-site of official Facebook page.